1. Definitions
We’ll start by getting a few definitions out of the way that should help you understand this policy. When we say "we," "us," and "SafeMailGlobal,” we’re referring to Internet Marketing d.o.o., Jovana Dučića 25, 78 000 Banja Luka, Bosnia and Herzegovina limited liability company. When we say “you” or “Member,” we’re referring to the person or entity that’s registered with us to use the Services.
We provide online platforms that you may use to create, send, and manage emails (the “Services”). We offer the Services on our website http://www.SafeMailGlobal.com. In the course of providing the Services, we may collect Personal Information, which means information about a Member. A "Distribution List" is a list of email addresses that one of our Members has sent, or intends to send, emails to, and all information relating to those email addresses.
2. Changes
If there are any changes to this Privacy Policy, we’ll post them on the Website and send them to the last email address you gave us. Any changes will be effective as of the date we post on the Website or send the email (or whichever date is later). You may object to any changes within 20 days after they’re posted on our Website or delivered to you, in which case none of the proposed changes will be effective with respect to information that we’ve already collected from you, but will apply only to information we collect in the future. We won't treat information of any open account differently from any other open account. If you object to changes in our Privacy Policy, we’ll have to terminate your account. That said, if we ever changed our Privacy Policy to expand our rights to use or disclose Personal Information for marketing purposes, you‘d be able to opt out without termination.
3. Effective Date
This Privacy Policy is effective with respect to any data that we’ve collected, or collect, about and/or from you, according to our Terms of Use.
4. Questions
If you have any questions or comments, or if you want to update, delete, or change any Personal Information you’ve submitted on the Website, please use email: postmaster@safemailglobal.com to get in touch. You may also contact us by postal mail at:
Internet Marketing d.o.o.
Jovana Dučića 25
78 000 Banja Luka
Bosnia and Herzegovina
5. Information:
5.1. Information we collect
Information You Provide to Us: When you register to use the Services, communicate with our customer service team, send us an email you’re giving us information that we collect. That information may include your IP address, name, physical address, email address, phone number, credit card information, and other details like gender, occupation, and other demographic information. By giving us this information, you consent to your information being collected, used, disclosed, and stored by us, only as described in our Privacy Policy.
5.2. List and Email Information
When you add an email Distribution List or create an email with the Services, we have access to the data on your list and the information in your email.
5.3. Information from your Use of the Service:
We may get information about how and when you use the Services. This information may include your IP address, time, date, browser used, and actions taken by you within the application.
5.4. Cookies:
When you register to use SafeMailGlobal, we store "cookies," which are strings of code, on your computer. We use those cookies to collect information about when you visit our Website, when you use the Services, your browser type and version, your operating system, and other similar information. You may turn off cookies that have been placed on your computer by following the instructions on your browser, but if you block our cookies, it may be more difficult (and maybe even impossible) to use the Services. When you play one of the videos on the Websites, the Flash player may use local shared objects, which are also called Flash cookies. We don’t use these Flash cookies for anything, but we can’t stop the player from dropping them (we tried).
5.5 Web Beacons:
When we send emails to registered SafeMailGlobal customers, we'll sometimes track who opened the emails and who clicked the links. We do that to measure our Email Campaigns’ performance and to improve our features for specific segments of customers. To do this, we include single pixel gifs, also called web beacons, in emails we send. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details. We also include Web Beacons in the emails we deliver for you. We use the data from those Web Beacons to create the reports you see about who has or hasn’t opened emails or clicked links. Reports are also available to us when we send you email, so we may collect and review that information.
6. Content of Email Campaigns:
When you send email marketing, it bounces around from server to server as it crosses the internet. Along the way, server administrators can read what you send. Email wasn’t built for confidential information. If you have something confidential to send, please don’t use SafeMailGlobal.
Sometimes we review the content of our Members’ email campaigns to make sure they comply with our Terms of Use. To improve that process, we have software that helps us find email campaigns that may violate our Terms. Our employees or independent contractors may review those particular Email Campaigns. This benefits all of our Members who comply with the Terms of Use because, among other things, it reduces the amount of spam being sent through our servers and helps to maintain high deliverability.
7. Your Distribution Lists:
Your subscriber lists are stored on a secure SafeMailGlobal server. We don’t, under any circumstances, sell your lists, contact people on your lists, market to people on your lists, steal your lists, or share your lists with any other party, unless it’s required by law. If someone on your list complains or contacts us, we may then contact that person. Only authorized employees have access to view Distribution Lists. You may export (download) your lists from SafeMailGlobal at any time, as long as we have a copy.
We’ll use and disclose the information in your Distribution Lists only for the reasons listed under Use of Your Personal Information, except the following. (In other words, we will not use and disclose the information in your Distribution Lists to):
- bill or collect money owed to us;
- send you system alert messages;
- communicate with you about your account; or
- send you informational and promotional content.
Updated October 18, 2014